Privacy Policy
Last updated: June 02, 2026
In compliance with Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), BESTIAL PRODUCTS Y MAINTENANCE SL informs users of this website about the processing of personal data collected.
1. Data Controller
- Company name: BESTIAL PRODUCTS Y MAINTENANCE SL
- VAT ID: B57627515
- Registered office: Mallorca, Spain
- Contact email: [email protected]
2. About this website
This website is an informational showroom whose purpose is to:
- Display the brand’s product catalog.
- Show authorized points of sale through an interactive map.
- Allow contact with the company via a contact form.
This website does not perform online sales, does not process payments, and does not manage orders. The purchase of products is carried out exclusively at the authorized physical stores listed on the map.
3. Data we collect
3.1. Contact form data
When a user fills out the contact form, we collect the following data:
- Name
- Email address
- Phone number
- Message content
3.2. Browsing data
We automatically collect, through cookies and analytics tools, technical data such as:
- IP address (anonymized)
- Browser and device type
- Pages visited and time spent
- Selected language
For more details about the cookies used, please consult our Cookie Policy.
4. Purpose of processing
The personal data collected is processed for the following purposes:
| Purpose | Data processed | Legal basis |
|---|---|---|
| Respond to inquiries submitted through the form | Name, email, phone, message | Consent of the data subject (art. 6.1.a GDPR) |
| Statistical analysis of website usage | Browsing data (anonymized) | Consent of the data subject (art. 6.1.a GDPR) |
| Compliance with legal obligations | The above where applicable | Legal obligation (art. 6.1.c GDPR) |
We do not use the data for commercial communications, newsletters, profiling, or personalized advertising.
5. Retention period
- Contact form data: retained for the time necessary to handle the inquiry and, subsequently, for a maximum of 2 years unless a subsequent commercial relationship exists or a legal obligation to retain applies.
- Browsing / analytics data: as indicated in the Cookie Policy (maximum 2 years).
6. Recipients and data transfers
Personal data collected through this website is not transferred to third parties, except:
- Legal obligation: when requested by a competent authority in accordance with applicable regulations.
- Service providers necessary for the operation of the website, acting as data processors:
| Provider | Service | Location |
|---|---|---|
| Hosting provider | Web hosting | European Union |
| Google LLC | Google Analytics (audience measurement) | USA (international transfer) |
| Google LLC / Microsoft Corp. | Email reception (Gmail / Outlook) | USA (international transfer) |
| Google LLC | Google Maps (store locator map) | USA (international transfer) |
International transfers
Some of the listed providers are located in the United States. These transfers are carried out under the Standard Contractual Clauses approved by the European Commission and/or the EU-US Data Privacy Framework, which guarantee an adequate level of protection under the GDPR.
7. User rights
The user may exercise the following rights regarding their personal data at any time:
- Access: find out what data we have about you.
- Rectification: correct inaccurate data.
- Erasure (“right to be forgotten”): delete data when no longer necessary.
- Objection: object to the processing of your data.
- Restriction: restrict processing in certain circumstances.
- Portability: receive your data in a structured and readable format.
- Withdrawal of consent at any time.
To exercise these rights, please email [email protected] with the subject “Data Protection” and attach a copy of your ID or equivalent identification document.
You are also informed that you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing of your data does not comply with regulations, through its electronic headquarters: https://www.aepd.es.
8. Data security
BESTIAL PRODUCTS Y MAINTENANCE SL applies appropriate technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, unauthorized processing, or access, in accordance with the state of the art, the nature of the data stored, and the risks to which they are exposed.
9. Minors
This website is not directed to children under 14 years of age. We do not knowingly collect data from minors without the consent of their parents or legal guardians. If we detect that data has been collected from a minor without proper authorization, we will proceed to delete it.
10. Changes to this policy
BESTIAL PRODUCTS Y MAINTENANCE SL reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments. In such cases, the updated version will be published on this same page and the “Last updated” date will be modified.
11. Contact
For any questions related to this Privacy Policy or the processing of your personal data, you can contact us at:
- Email: [email protected]
- Company: BESTIAL PRODUCTS Y MAINTENANCE SL (VAT ID B57627515)
- Address: Mallorca, Spain